MailScanner FE Upgrade White Screen

Discuss the ConfigServer MailScanner Front-End script
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mojocreator
Junior Member
Posts: 6
Joined: 03 Apr 2017, 00:05

MailScanner FE Upgrade White Screen

Post by mojocreator »

After upgrading via WHM, I now have a white screen when ConfigServer MailScanner FE is clicked. I also performed a manual install using the following but I still don't get the UI. Running a tail did show results so that was working.

FYI: I also can't upgrade CXS which I posted in the CXS board.

wget https://download.configserver.com/msinstall.tar.gz
tar -xzf msinstall.tar.gz
cd msinstall/
./install.sh
tail -f /var/log/maillog
tail -f /var/log/exim_mainlog

Screenshot: https://www.screencast.com/t/FBvjZ8qH
Sarah
Moderator
Posts: 934
Joined: 09 Dec 2006, 22:49

Re: MailScanner FE Upgrade White Screen

Post by Sarah »

Please submit a ticket on the helpdesk for assistance with this and the cxs upgrade issue:
https://support.configserver.com/
ynorecex
Junior Member
Posts: 8
Joined: 16 Aug 2013, 02:55

Re: MailScanner FE Upgrade White Screen

Post by ynorecex »

I have the same problem.

I tried to remove and install again and now the plugin has disappeared from WHM and it no longer appears.
Sarah
Moderator
Posts: 934
Joined: 09 Dec 2006, 22:49

Re: MailScanner FE Upgrade White Screen

Post by Sarah »

Try using our updater script to resolve this:
https://blog.configserver.com/?page_id=1995
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