Quarantine disabled

Community forum to discuss cxs.
If you believe that there is a problem with your cxs installation and want support then, as a paid product, you should use the helpdesk after having consulted the documentation.
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kernow
Junior Member
Posts: 24
Joined: 02 Apr 2010, 07:57

Quarantine disabled

Post by kernow »

The last few days we notice that email reports from cxs if reporting a virus now say:
WARNING: Quarantine disabled - Directory [/cxscgi] missing, run cxs --qcreate --quarantine
WARNING: Quarantine disabled - Directory [/cxsuser] missing, run cxs --qcreate --quarantine
WARNING: Quarantine disabled - Directory [] has incorrect permissions [0644 instead of 0755], run cxs --qcreate --quarantine
We have our quarantine directory in /home/quarantine since script install a few years ago and so not sure what's going on here. Also the last line above about permissions is confusing as we have ( per the original instructions) set permissions to 1777
cxs is v4.06
Sarah
Moderator
Posts: 835
Joined: 09 Dec 2006, 22:49

Re: Quarantine disabled

Post by Sarah »

Please see the changelog. The quarantine permissions requirements have changed.

To fix this you need to rename the old quarantine directory out of the way, for instance to /home/quarantine.old. Then run this command:

Code: Select all

cxs --qcreate --quarantine /home/quarantine
kernow
Junior Member
Posts: 24
Joined: 02 Apr 2010, 07:57

Re: Quarantine disabled

Post by kernow »

Hello Sarah,
The changelog says
Automatically rename old quarantine directory to [dir].(timestamp) and create new quarantine structure
. Clearly that didn't happen for some reason. We have manually run the command as you suggested.
Thanks for your quick response.
Regards.
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