HOW TO: Whitelist intenal cpanel emails

[DigitalEssence]

Hi,

I've noticed that the cPanel disk usage emails sent to hosted clients were all marked as low spam.

The emails were sent from cpanel@local-domain-name with a client IP of 127.0.0.1 and tripped the KAM_MAILBOX2 rule with a score of 6.25.

The KAM_MAILBOX2 rule relates to Mailbox Quota Phishing Scams.

How do I stop internal cpanel emails from triggering this rule while keeping the score as it is to stop real phishing scams?

I've searched and dug about a bit but can't find anything to even get me started.

many thanks,

[Metro2]

Did you ever find a good trick for this? I'm running into the same issue and can't seem to come up with one.

[DigitalEssence]

Hi, Sadly I didn't and I've since moved to Direct Admin due to the rising cPanel licence costs.

[Metro2]

Thanks for the reply.

[Sergio]

In cPanel, you can do the following:
- In mail control add the domain to the white list, so, it will not be checked for spam; or
- Create an antispam rule to decrease the rule points for this specific email address and subject.

Sergio