Can't update CMC, may be my hardware firewall

These forums are not for questions about ModSecurity, just the cmc script itself
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aloeroot
Junior Member
Posts: 2
Joined: 19 May 2010, 21:35

Can't update CMC, may be my hardware firewall

Post by aloeroot »

Hi there. I've been trying to update CMC on a new server through WHM, and updates have been failing for several weeks. The server is running CENTOS 7.5 standard v74.0.9

Here are the update messages:

Retrieving new cmc package...[no progress in progress bar]

Unpacking new cmc package...

tar (child): cmc.tgz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
sh: line 0: cd: cmc: No such file or directory
sh: install.sh: No such file or directory

It looks like the download is just failing, which is interesting because I can see that cxs and other services are updating alright. I think it may be an issue with our NAT firewall, so I'm wondering if there's an IP address or something that I need to have my hosting techs whitelist to allow you through? Thanks.
03medias
Junior Member
Posts: 2
Joined: 05 Oct 2018, 14:50

Re: Can't update CMC, may be my hardware firewall

Post by 03medias »

Hi!

I have the same problem as you with the same setup. Did you find a way to fix it?

However, I do not have any other firewall.

I switched to EasyApache4 recently and maybe it's the reason why I can't update anymore.

Thank you,

Isabelle
03medias
Junior Member
Posts: 2
Joined: 05 Oct 2018, 14:50

Re: Can't update CMC, may be my hardware firewall

Post by 03medias »

FYI,

By running this command line, I was able to update CMC.

curl -sL https://download.configserver.com/csupdate | perl

I've found this information on the blog.

It is now working with the updated version :)
cornish
Junior Member
Posts: 22
Joined: 01 Jun 2013, 20:10

Re: Can't update CMC, may be my hardware firewall

Post by cornish »

03medias wrote: 09 Oct 2018, 14:52 FYI,

By running this command line, I was able to update CMC.

curl -sL https://download.configserver.com/csupdate | perl

I've found this information on the blog.

It is now working with the updated version :)
Which blog did you find this on do you have a link ?
Tearabite
Junior Member
Posts: 26
Joined: 27 Dec 2008, 00:29
Contact:

Re: Can't update CMC, may be my hardware firewall

Post by Tearabite »

03medias wrote: 09 Oct 2018, 14:52 FYI,

By running this command line, I was able to update CMC.

curl -sL https://download.configserver.com/csupdate | perl

I've found this information on the blog.

It is now working with the updated version :)
Thanks.. I had this same error today, and was able to update using your command..
carosone
Junior Member
Posts: 3
Joined: 16 Jul 2017, 03:51

Re: Can't update CMC, may be my hardware firewall

Post by carosone »

I wasn't able to update CMC, and with you command I did it right away.

Thanks!!
FutherForward20
Junior Member
Posts: 22
Joined: 03 Sep 2016, 13:56

Re: Can't update CMC, may be my hardware firewall

Post by FutherForward20 »

Came here after trying to update from inside WHM and seeing the same error. I believe here is the info from CFS team: https://blog.configserver.com/?page_id=1995


I can confirm it still works on command line: To o use this method you must be logged into root via SSH to the server and then run:

Code: Select all

curl -sL https://download.configserver.com/csupdate | perl
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