Page 1 of 1

URGENT, in new cmq: v1.30 after "delete", "deliver" deletes email

Posted: 28 Sep 2016, 17:21
by Sergio
Hi, Could you please check the following:

1. Enter into CMQ
2. Click "delete" button of an email
3. Then, click "deliver" button on the email that has replaced the one that was deleted and the email is deleted as well instead of delivering it.

Sergio

Re: URGENT, in new cmq: v1.30 after "delete", "deliver" deletes email

Posted: 28 Sep 2016, 21:00
by ForumAdmin
I am unable to recreate this. What browser and version are you using?

Re: URGENT, in new cmq: v1.30 after "delete", "deliver" deletes email

Posted: 28 Sep 2016, 21:11
by ForumAdmin
Actually, I think I might know what is happening. The bootstrap modal uses an iframe that displays the results of clicking a button. When you click another one (e.g. to deliver) it will display the previous iframe results until the new one has anything to overwrite it. This can take a long time (delivery) and it appears as though the email was deleted, when in reality you are simply seeing the old screen before the new one updates the modal. We'll look at blanking out the modal between displays to avoid the confusion, but we do not believe that emails are being deleted erroniously from our testing.

Re: URGENT, in new cmq: v1.30 after "delete", "deliver" deletes email

Posted: 28 Sep 2016, 21:27
by ForumAdmin
We've released v1.32 of cmq which should avoid this confusion with the details being displayed in the modal.

Re: URGENT, in new cmq: v1.30 after "delete", "deliver" deletes email

Posted: 28 Sep 2016, 21:35
by Sergio
Thanks!