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Excessive resource usage: cpanelroundcube

Posted: 12 Mar 2016, 19:57
by cdm1979
I contacted the support CPANEL , following the return mail :

I apologize for the confusion, but we cannot update CSF for you, despite the offer made by the previous analyst. CSF is not our product, so we do not provide support for it, including updating it or changing its configuration. You will need to update CSF yourself. You can update CSF in the plug-in in the WebHost Manager, or in the shell by running this command:

# csf -u

I did the update, but still I receive several email Excessive resource usage: cpanelroundcube

Re: Excessive resource usage: cpanelroundcube

Posted: 11 Jan 2019, 15:57
by Kent Brockman
I'm also trying to find out how to mute these alerts... I will update when I find how.

Re: Excessive resource usage: cpanelroundcube

Posted: 12 Jan 2019, 15:52
by Kent Brockman
UPDATE: I FINALLY FIGURED THIS OUT. Apparently, this alert shows up in servers using PHP-FPM and PHP running in cgi mode with large number of users checking emails with Roundcube on cPanel.

For those who may need it, if you just wanted to mute cpanelroundcube alerts, add this to your csf.pignore file:
Code: Select all
user:cpanelroundcube