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Hi there. I've been trying to update CMC on a new server through WHM, and updates have been failing for several weeks. The server is running CENTOS 7.5 standard v74.0.9
Here are the update messages:
Retrieving new cmc package...[no progress in progress bar]
Unpacking new cmc package...
tar (child): cmc.tgz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
sh: line 0: cd: cmc: No such file or directory
sh: install.sh: No such file or directory
It looks like the download is just failing, which is interesting because I can see that cxs and other services are updating alright. I think it may be an issue with our NAT firewall, so I'm wondering if there's an IP address or something that I need to have my hosting techs whitelist to allow you through? Thanks.