Spam Files

Community forum to discuss cxs.
If you believe that there is a problem with your cxs installation and want support then, as a paid product, you should use the helpdesk after having consulted the documentation.
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Rockyuk
Junior Member
Posts: 7
Joined: 19 Mar 2014, 07:42
Location: United Kingdom

Spam Files

Post by Rockyuk »

Hi Everyone,
I am currently having issues with spammers gaining access to some of my websites. They are uploading spam scripts but cxs is not detecting them? How can I configure CXS to pick up these new spam scripts as it is causing major issues with regards to my servers getting blacklisted for spam!

Thanks

Rockyuk
Sarah
Moderator
Posts: 921
Joined: 09 Dec 2006, 22:49

Re: Spam Files

Post by Sarah »

We would need quite a lot of detailed information in order to help you with this. You might prefer to submit a ticket on the helpdesk, with the following information at least:

Are you running cxs watch?
Have you checked that email alerts are being sent by cxs and received by you?
Are you monitoring and checking any files reported in the cxs alerts that you receive?
How are the exploits being uploaded? (ftp, php script, etc.)
Have you configured cxs to quarantine suspected exploits?
Have you checked whether the specific spamming exploits are actually detected by cxs, and if not, have you submitted them to us using the --wttw option?
etc.

Regards,
Sarah
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