If you believe that there is a problem with your cxs installation and want support then, as a paid product, you should use the helpdesk after having consulted the documentation.
I recently purchased the ConfigServer cPanel setup package, and have now noted a ClamAV Logwatch error regarding it being outdated.
I've followed the instructions listed within the body of the email, and the update process states the package is not installed.
[root@ws1 ~]# yum update clamav
Loaded plugins: fastestmirror, rhnplugin, universal-hooks
This system is receiving updates from CLN.
Loading mirror speeds from cached hostfile
* EA4: 22.214.171.124
* cpanel-addons-production-feed: 126.96.36.199
* cloudlinux-x86_64-server-7: xmlrpc.cln.cloudlinux.com
Package(s) clamav available, but not installed.
As managing my ClamAV installs on all other CentOS servers seems to occur without issue, I wonder if this is related to a specific flavor which has been employed with CXS?
Thanks for your assistance. -Ian
You should only be using cPanel's clamavconnector with cxs, and should not have any other clamav installed, including via yum. You should uninstall any other clamav and then uninstall/reinstall clamavconnector via WHM if you are having problems.