Blocked Files with underscore

Discuss the ConfigServer MailScanner Front-End script
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Belaird
Junior Member
Posts: 6
Joined: 10 Dec 2006, 13:10

Blocked Files with underscore

Post by Belaird »

I am having a problem with anyone sending me a zip file from a mac computer is have the file quarantined. Mac unfortunately includes the _MACOSX folder which gets it blocked.

How can I get the scanner to allow these files to pass.
Sarah
Moderator
Posts: 921
Joined: 09 Dec 2006, 22:49

Post by Sarah »

You need to determine exactly why these files are being blocked, including whether it is the filetype or filename that is causing the problem. This FAQ should help you to troubleshoot it:
http://www.configserver.com/techfaq/index.php?faqid=12

Regards,
Sarah
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