digest email (receiving it twice)

Discuss the ConfigServer MailScanner Front-End script
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ausdamo
Junior Member
Posts: 17
Joined: 28 Jul 2010, 08:00

digest email (receiving it twice)

Post by ausdamo »

Hello,

For some reason i’m getting the digest email twice each time it runs (to the same email address0. Where can i check to see how/why this happens and correct it.

Thanks in advance.
ausdamo
Junior Member
Posts: 17
Joined: 28 Jul 2010, 08:00

Re: digest email (receiving it twice)

Post by ausdamo »

Is noone else experiencing or able to offer any suggestions on where to look?
Sergio
Junior Member
Posts: 1685
Joined: 12 Dec 2006, 14:56

Re: digest email (receiving it twice)

Post by Sergio »

Hi Sarah,
would you be kind to check why the digest is delivered 3 times instead of just one?
It is happening with all the accounts that have set this option to "deliver" in their respective cPanels.

In my own case and maybe it could help you to find the error, in one email received the column at the end show the words:
Deleted, Quarantine

but in the other two emails the "Quarantine" word is an URL that redirects to:
https :// servername:####/cgi/configserver/mailscanner.cgi?action=mc_email&id=XXXXXX-######-X#

Hope this give you a hint to fix this.

Regards,
Sergio
Sarah
Moderator
Posts: 921
Joined: 09 Dec 2006, 22:49

Re: digest email (receiving it twice)

Post by Sarah »

Please log a ticket on the helpdesk if you'd like help with a specific problem in the MailScanner front-end. Please include details including the relevant configuration settings.

https://support.configserver.com/
Sergio
Junior Member
Posts: 1685
Joined: 12 Dec 2006, 14:56

Re: digest email (receiving it twice)

Post by Sergio »

Sure, I will do that.

Sergio
Sergio
Junior Member
Posts: 1685
Joined: 12 Dec 2006, 14:56

Re: digest email (receiving it twice)

Post by Sergio »

THANK YOU!
I can confirm that the new Mail Digest update fixed this issue.

Best Regards,
Sergio
ausdamo
Junior Member
Posts: 17
Joined: 28 Jul 2010, 08:00

Re: digest email (receiving it twice)

Post by ausdamo »

Today's update did indeed fix the issue. So glad.

Unrelated: Trying to open Private Messages results in a 500 error.
ucp.php?i=pm&folder=inbox
Sarah
Moderator
Posts: 921
Joined: 09 Dec 2006, 22:49

Re: digest email (receiving it twice)

Post by Sarah »

Private messages are not enabled on this forum.
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