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cPanel users can view their emails in the global message store confusion

Posted: 14 Apr 2018, 00:25
by jtaylor74
I don't see any way to enable cPanel users to view their emails, or learn as Spam or Ham. Root login via WHM is the only place this seems to be. I purchased this so users I trust could handle this on their own. I don't want to be involved if possible.

If users have no way of actually enabling this functionality, then your new in version 8 section should be re-worded. If this is possible to achieve, then maybe it needs to be made more obvious how to do it. I know I couldn't find it after searching everywhere.

Help is appreciated.

Thanks

Re: cPanel users can view their emails in the global message store confusion

Posted: 15 Apr 2018, 06:06
by Sarah
Go to WHM > ConfigServer MailScanner FE > Front-End Settings > End User Settings > Enable additional cPanel end-user features (including MailControl). Change that to enabled and click Save Settings. Now you will see further options which you can adjust including "Allow access to MailControl".

Re: cPanel users can view their emails in the global message store confusion

Posted: 15 Apr 2018, 14:39
by jtaylor74
Thanks. It's funny but I honestly didn't see that before.