I recently updated MSFE to the latest version - v8.06 and now I'm getting a cPanel update failure:
W Exit Code: 3
[2017-05-17 08:22:09 -0400] ***** FATAL: Test install failed: error: Failed dependencies:
[2017-05-17 08:22:09 -0400] cpanel-clamav conflicts with ms-clamav-0.98.5-1.el6.x86_64
E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1495023522.log --force` failed, exited with code 1 (signal = 0)
MailScanner - v5.0.2 installed
ConfigServer MailScanner Script - v3.15 installed and up to date
MailScanner Front-End - v8.06 installed and up to date
cPanel 64.0.20
I'm not sure if MSFE has anything to do with the dependencies, or if this was just a coincidence. I think there had been conflicts between MS and ClamAv installations in the past, but I'm not sure what to do about it. How can I clear this error and allow updates? Thanks.
Matt
cPanel update fails after MSFE Update
8 posts
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OK, I've dug in a little deeper. I have always had Configserver do the installation and configuration of my servers..
I enter a yum list into the CL and I found only this entry for any clamav installation
ms-clamav.x86_64 0.98.5-1.el6 @configserver
It appears that it was installed by config server as I have always been hesitant to touch anything having to do with MS, and no other person works on this server.
If I use yum to uninstall ms-clamav, then I would force a cPanel update. Would that install the new ClamAV connector, or do I need to do another step and install the ClamAV through the Manage Plugins? Will MailScanner pick up on the new ClamAV installation?
I'm just asking specific questions so that I can minimize any potential downtime on this server. Thanks.
I enter a yum list into the CL and I found only this entry for any clamav installation
ms-clamav.x86_64 0.98.5-1.el6 @configserver
It appears that it was installed by config server as I have always been hesitant to touch anything having to do with MS, and no other person works on this server.
If I use yum to uninstall ms-clamav, then I would force a cPanel update. Would that install the new ClamAV connector, or do I need to do another step and install the ClamAV through the Manage Plugins? Will MailScanner pick up on the new ClamAV installation?
I'm just asking specific questions so that I can minimize any potential downtime on this server. Thanks.
Sorry, I had completely forgotten that we did briefly provide our own clamav rpm, Wow, that was back in early 2015, so it looks like you haven't updated for quite a while. You will need to uninstall the rpm first:
Regards,
Sarah
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Then do a Force MSFE Update in the WHM ConfigServer MailScanner FE, and that should install clamavconnector. rpm -e ms-clamav
Regards,
Sarah
I tried the command and this is the result:
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Any advice?error reading information on service clamd: No such file or directory
error: %preun(ms-clamav-0.98.5-1.el6.x86_64) scriptlet failed, exit status 1
8 posts
Page 1 of 1