Error on spam learn

Locked
rsutc
Junior Member
Posts: 14
Joined: 14 Dec 2007, 18:03

Error on spam learn

Post by rsutc »

MailWatch worked just fine for a long time, but recently when I use reports, mark something as spam and tell it ti "learn" I get back error messages like these:

Message 1J3EjM-0005n2-9s not found in quarantine

and I assume it has not in fact learned.

What causes this, and what is the fix?

Rick
Sarah
Moderator
Posts: 835
Joined: 09 Dec 2006, 22:49

Post by Sarah »

Hi Rick,

This forum is not for MailScanner or MailWatch questions. Please log a support ticket on the helpdesk for assistance. Thanks.

Regards,
Sarah
Locked