converting to mbox and back

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Junior Member
Posts: 2
Joined: 21 Oct 2017, 18:09

It seems there are a problem when we convert mail account to mbox and then back to maildir

the mail manage still show mbox

I opened a trouble ticket on cpanel and they said

I do see that this account is still listed as mdbox in your ConfigServer Mail Manager plugin, however, since cPanel does not develop or support this plugin I can't say how it is determining the mailbox format; it is possible this information is cached and periodically updated but you would need to reach out to ConfigServer themselves to assist with any issues with that plugin. In regards to how the account is displayed within the Mail Manager plugin, that is another inquiry you will need to bring up with ConfigServer. I suspect they label it "cPanel user" because the "" is the default cPanel account email account.

by the way I added this afternoon this incident here, and it was removed.
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