CMM gives errors when terminating an email account

5 posts Page 1 of 1
Sergio
Junior Member
Posts: 1274
Joined: 12 Dec 2006, 14:56
by Sergio » 04 Feb 2016, 21:01
Hi,
I am trying to delete some email accounts using CMM and the following errors shows up:
[2016-02-04 14:57:15 -0600] warn [cpanel-email] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[externalauthentication_call] function=[REMOVE_ALL_AUTHN_LINKS_FOR_USER]: statusmsg=[Parent check method: /usr/local/cpanel/cpanel,/usr/local/cpanel/uapi, caller: /usr/local/cpanel/cpanel-email is not allowed] at /usr/local/cpanel/Cpanel/Wrap.pm line 123, <$socket> line 1.

Cpanel::Wrap::send_cpwrapd_request("no_cperror", 1, "function", "REMOVE_ALL_AUTHN_LINKS_FOR_USER", "namespace", "Cpanel", "env", HASH(0x368ec10), "action", ...) called at /usr/local/cpanel/Cpanel/Wrap.pm line 54

Cpanel::Wrap::send_cpwrapd_request_no_cperror("namespace", "Cpanel", "module", "externalauthentication_call", "function", "REMOVE_ALL_AUTHN_LINKS_FOR_USER", "data", ARRAY(0x3626460), "action", ...) called at /usr/local/cpanel/Cpanel/AdminBin/Call.pm line 37

Cpanel::AdminBin::Call::call("Cpanel", "externalauthentication_call", "REMOVE_ALL_AUTHN_LINKS_FOR_USER", HASH(0x36738e0)) called at /usr/local/cpanel/Cpanel/API/Email.pm line 1224

Cpanel::API::Email::delete_pop(Cpanel::Args=HASH(0x3673118), Cpanel::Result=HASH(0x3672f98)) called at /usr/local/cpanel/Cpanel/API.pm line 213

Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 285

eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 285

Cpanel::API::_eval_guard(Cpanel::Result=HASH(0x3672f98), CODE(0x3673460)) called at /usr/local/cpanel/Cpanel/API.pm line 213

Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x3673118), Cpanel::Result=HASH(0x3672f98), "Email", "delete_pop") called at /usr/local/cpanel/Cpanel/API.pm line 54

Cpanel::API::_execute("Email", "delete_pop", HASH(0x3630df8)) called at /usr/local/cpanel/Cpanel/API.pm line 356

Cpanel::API::wrap_deprecated("Email", "delete_pop", HASH(0x3630df8)) called at /usr/local/cpanel/Cpanel/Email.pm line 1304

Cpanel::Email::delpop("XXX", 0, "XXXXXXXX.com") called at cpanel-email.pl line 253


(XID mefqpy) Parent check method: /usr/local/cpanel/cpanel,/usr/local/cpanel/uapi, caller: /usr/local/cpanel/cpanel-email is not allowed
I am using cPanel ver 54.0.8


Regards,
Sergio
ForumAdmin
Moderator
Posts: 1215
Joined: 01 Oct 2008, 09:24
by ForumAdmin » 05 Feb 2016, 12:06
I have logged this with cPanel as they have changed something in /usr/local/cpanel/cpanel-email. IT stills allows addpop, but delpop is no longer working.
Sergio
Junior Member
Posts: 1274
Joined: 12 Dec 2006, 14:56
by Sergio » 05 Feb 2016, 13:47
Hi ForumAdmin,
Can you please verify if changing password from CMM is working? Yesterday I changed a customer email password from CMM, it showed as done but it wasn't, so, I did it inside cpanel to be sure.

Regards,
Sergio
ForumAdmin
Moderator
Posts: 1215
Joined: 01 Oct 2008, 09:24
by ForumAdmin » 05 Feb 2016, 15:32
cPanel have said that the delpop issue will be fixed in v54 soon.

I just tested the password change in cmm successfully.
Sergio
Junior Member
Posts: 1274
Joined: 12 Dec 2006, 14:56
by Sergio » 05 Feb 2016, 17:42
Ok, great.
Thanks for trying it, I will double check what I did.

Regards,
Sergio
5 posts Page 1 of 1