ConfigServer Community Forum

When clients try to add email addresses to their Whitelist, It looks like it works, but when they check, the entry it not there, and it still says Maximum Entries: 0/30

Any ideas?

I'm running into some issues with DKIM and what I believe to be the headers which are added to messages by Mailscanner. (I'm a paid customer of the MailScanner install service)

Recently after an update to MailScanner, we started seeing the Mailscanner headers display in *body* of outgoing messages.

Now Yahoo is blocking our messages due to message content - 554 Message not allowed -

Going...

I'm going through trying to add all the stuff in the FAQs to TRY to make this massive flood of spam that has been kicking my butt to slow down. anytime I have to do a command that includes sa-update I get a kicked back error that the command is not found. What do I need to do?

Andy

I have MailScanner Front-End and all the accoutrements installed on a cPanel/WHM server.

Everything is, so far as I can tell, configured correctly.

I have gone through your FAQ to make sure all the settings are correct, that DCC and Razor are functioning properly, the Bayesian database is current and updating, and I have added the KAM rules file to identify more spam.

Yet in the the past week,...

How do I keep the system from removing my custom spam.whitelist.rules?

I received an email with Subject: cPanel -> MailScanner Report

It included a bunch of lines like this:

foreign-domain-name removed from spam.whitelist.rules

The foreign-domain-name was a custom whitelist rule that I had added before I switched to cPanel:

From: yyyyy@foreign-domain-name and To: aaaaa@local-domain-name yes...

I have had Mailscanner installed for about a month now and during the last week have encountered a issue. All inbound and outbound mail stops flowing and it seems to happen every day about the same time in the morning. If I use the mailscanner restart function on the interface the mail starts flowing again until the next morning and then stops again about the same time.
I'm not an expert at Linux...

Hi Sarah,
today mailscanner started to do a lot of rare things, it started to left emails on its queue without checking them, so, I started to check on it following instructions on:

All this without any positive results.

The weird thing is that there was no errors at all on maillog:
Jan 13 11:45:23 server1 MailScanner: New Batch: Found 42 messages waiting
Jan 13 11:45:23 server1...

We are starting to see a large amount of data in:

/var/spool/MailScanner/incoming

... which is eating up valuable space in /var

Question - Can I just move the /incoming directory to /home, and then symlink it from /var/spool/MailScanner/ ?

When Mailscanner disarms incoming Amazon messages, the email is unintelligible. Is it possible to disable disarming for one particular sender email domain?

Just updated to the latest versions via the front end and now spam is getting through. Anyone else encounter this? Status and logs look fine but it appears it is no longer assigning scores when it should.

Hi Sarah,
wondering if you know why MailScanner does thousands of access to a README file (every 5 seconds), like this (just a few lines from the log):

Nov 13 22:44:00 server1 MailScanner: Reading configuration file /usr/mailscanner/etc/MailScanner.conf
Nov 13 22:44:00 server1 MailScanner: Reading configuration file /usr/mailscanner/etc/conf.d/README
Nov 13 22:44:05 server1 MailScanner: Reading...

Hi All,

Because MailScanner seems to be letting more and more spam through, I'd like to train it, but the only method of training I'm aware of is painfully primitively slow: Going to MailWatch, hitting message operations and clicking one box at a time, having to wait 60 seconds for that one screen of trained messages to go through, then going back, going to next page, doing over.

Even if I...

I've just completed installing MailScanner, ClamAV and MSFE.

Taking a look around I saw @ mailwatch that a few accounts are sending spam.
All passed as CLEAN . Is there a way to stop them / filter them ?

I've been field a number of complaints that spam has been getting worse on our servers using mailscanner. I am running the latest MailScanner etc but looking at the headers I see

0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.

I think this is causing the SA scores to be low thus letting spam thru. I was using Googles open DNS servers so instead I changed my...

I am hopeful to get info regarding my Technical Support company's comments when I reported my server email stopped working.

Them - I checked and it seems to be hanging when sending the mail. We will need to remove Mailscanner and reset exim to the defaults to be able to debug this further.

Them - This has been fixed now, please try it now. Exim is working fine now and mailscanner has been...

For the last two days I keep seeing these errors in the Mailscanner front end where the update buttons should be:
MailScanner - v4.79.11 installed
Failed to determine the latest version of the MailScanner Package
Failed to determine the latest version of ClamAV
Failed to determine the latest version of the MailScanner Front-End

I also seem to be getting the same errors with every config...

I keep getting emails quarantined saying:

MailScanner: A long gap in a name is often used to hide part of it

This is on messages from our PBX when it sends out voicemail as an attachment. I can't change it on that side, so where do I change it on the WHM Side?

Hi

My server (with csf and mailscanner installed) is bouncing mail sent to me from a yahoo account

They are getting the following bounce error

Remote host said: 550 signature_incorrect

Where do i look to see why this is being bounced ? (It never happened before mailscanner was installed)

Lately I'm getting server messages that say: The file system /dev/sda3, which is mounted at /var, has reached warn status because it is 83% full.

Tech support says This seems to be generated from the spam filtering of email traffic on the server.

What about the files in /var/log/sa ?
This has only been a problem in the last month, so I’m trying to figure out what is different.

The biggest...

We recently had to rebuild a server due to a crashed hard drive.
We had you folks install MailScanner before, and I am just trying to get it going again.

MailScanner seems to be fine, but I am getting this when attempting to open the MailWatch window:

Error:
Unable to select a regular expression for your primary virus scanner (auto) - please see the examples in functions.php to create one....