Search found 888 matches

by Sarah
25 Aug 2023, 16:40
Forum: MailScanner Front-End
Topic: Changes made to spam.whitelist.rules roll back every 24 hours?
Replies: 1
Views: 6584

Re: Changes made to spam.whitelist.rules roll back every 24 hours?

If you made the change using either the WHM or cPanel MailScanner Front-End it should not revert. If you made the change manually by editing the file directly, it will be overwritten by the nightly MSFE back-end script. You should only make changes to the whitelist and blacklist using the MSFE UI.
by Sarah
28 Jun 2023, 22:19
Forum: MailScanner
Topic: Big Pending Queue (668640 emails)
Replies: 9
Views: 31939

Re: Big Pending Queue (668640 emails)

Not quite. The below might work, but if there are a very large number of emails in the queue it will still take a very long time. killall tailwatchd crond service exim stop service MailScanner stop cd /var/spool/exim_incoming/input/ rm -Rfv /var/spool/exim_incoming/input/* service exim start service...
by Sarah
29 May 2023, 17:48
Forum: MailScanner
Topic: Virtual User not found for virtual user mailscanner.
Replies: 2
Views: 10433

Re: Virtual User not found for virtual user mailscanner.

Hi Sergio,

I found this thread on the cPanel forums:

https://forums.cpanel.net/threads/cpane ... rs.648529/

Regards,
Sarah
by Sarah
25 May 2023, 09:17
Forum: MailScanner
Topic: Reject mail at SMTP time if the spam score is greater than this number.
Replies: 2
Views: 8996

Re: Reject mail at SMTP time if the spam score is greater than this number.

This cannot be done within MailScanner. Exim processes the mail (and does any RBL checking, etc.) before it passes it to MailScanner. So there is no way to configure anything to be done at SMTP time in Mailscanner. You could try enabling spamassassin in cpanel and running that alongside MailScanner ...
by Sarah
22 May 2023, 07:51
Forum: MailScanner
Topic: Syntax error in line 1 of ruleset file /usr/mailscanner/etc/rules/spam.whitelist.rules
Replies: 2
Views: 12984

Re: Syntax error in line 1 of ruleset file /usr/mailscanner/etc/rules/spam.whitelist.rules

There needs to be either an email address or a domain between "From:" and "yes". Usually there is a line whitelisting the postmaster first, then whitelisting server email addresses, like this: From: 127.0.0.1 and From: postmaster@server.domain.com yes # postmaster To: *@* and Fro...
by Sarah
15 May 2023, 16:20
Forum: MailScanner
Topic: Creation of "number.dat" files not present in mailsource, that then trigger "Bad Filename Detected"
Replies: 10
Views: 38840

Re: Creation of "number.dat" files not present in mailsource, that then trigger "Bad Filename Detected"

The files are being blocked by the fileTYPE checking. Microsoft documents often cause this problem. You can disable extracting of Microsoft documents by setting "Unpack Microsoft Documents" in the MailScanner Configuration to no, and see if that resolves the issue. If that doesn't work, yo...
by Sarah
24 Feb 2023, 22:13
Forum: General Discussion (cxs)
Topic: How to ignore a resource
Replies: 1
Views: 27083

Re: How to ignore a resource

You'd need to create a regular expression to match the files you want to ignore, and use the pfile: keyword in cxs.ignore. For example, if you want to ignore all files with a name containing "error.log" in any user's public_html directory (or subdirectories of that directory), you could tr...
by Sarah
21 Feb 2023, 21:42
Forum: MailScanner Front-End
Topic: MailScanner MailControl
Replies: 3
Views: 8289

Re: MailScanner MailControl

Yes, feel free to submit a ticket on the helpdesk and we'll try to help.
by Sarah
17 Feb 2023, 22:31
Forum: MailScanner Front-End
Topic: RBL's - Can I use them to give a score rather than block?
Replies: 1
Views: 6687

Re: RBL's - Can I use them to give a score rather than block?

If you want to give spamassassin scores to different RBLs, you would need to do this within SpamAssassin, not the MailScanner Front-End. I believe the RBL tests are defined in /var/lib/spamassassin/3.004006/updates_spamassassin_org/20_dnsbl_tests.cf, and you can modify the scores of those tests by a...