Search found 785 matches

by Sarah
27 May 2019, 16:35
Forum: General Discussion (cxs)
Topic: Strange error being received
Replies: 2
Views: 4213

Re: Strange error being received

This has been fixed in the latest version of cxs. If you do not have automatic updates configured, you need to manually update to the latest version.
by Sarah
09 May 2019, 16:05
Forum: MailScanner Front-End
Topic: Mail Scanner stops processing mail queue
Replies: 1
Views: 1769

Re: Mail Scanner stops processing mail queue

Have you gone through all the suggestions in these knowledgebase articles? https://support.configserver.com/en/knowledgebase/article/help-mailscanner-isnt-workingmail-isnt-being-delivered-what-do-i-do https://support.configserver.com/knowledgebase/article/mail-processing-and-delivery-seems-very-slow...
by Sarah
21 Apr 2019, 20:54
Forum: General Discussion (cse)
Topic: Internal Server Error 500 - ConfigServer Explore
Replies: 6
Views: 4992

Re: Internal Server Error 500 - ConfigServer Explore

Make sure you are not blocking any of our server IPs in your firewall: https://www.configserver.com/ipaddresses.html If you continue to have the connection problem, please send an email to sales@waytotheweb.com with a description of the problem and your server's IP address so we can check our firewa...
by Sarah
21 Apr 2019, 06:16
Forum: General Discussion (cse)
Topic: Internal Server Error 500 - ConfigServer Explore
Replies: 6
Views: 4992

Re: Internal Server Error 500 - ConfigServer Explore

Try using the script here to upgrade all your configserver scripts:
https://blog.configserver.com/?page_id=1995
by Sarah
16 Apr 2019, 17:53
Forum: MailScanner
Topic: Mailscanner is accepting mails to non existing accounts
Replies: 2
Views: 2450

Re: Mailscanner is accepting mails to non existing accounts

This has nothing to do with MailScanner. It is exim that accepts or rejects emails based on whether the account exists. You need to check either the cPanel forum or exim newsgroup and documentation for help with this.
by Sarah
04 Mar 2019, 12:48
Forum: MailScanner Front-End
Topic: Installation Service Time
Replies: 1
Views: 1288

Re: Installation Service Time

As it states in the automatic email that is sent following each order, we process orders within 24 hours and provide further instructions at that time. Thanks for your patience.

Regards,
Sarah Michaelson
Configserver
by Sarah
13 Feb 2019, 17:35
Forum: General Discussion (csf)
Topic: (OSM) SMTP packet inspection
Replies: 1
Views: 1443

Re: (OSM) SMTP packet inspection

Assuming you already installed PCAP on the server as per the installation instructions in install.txt, you need to reinstall the perl module mentioned in the errors by running this script:

Code: Select all

sh /etc/osm/osmpcap.sh
Then check the log (/etc/osm/osmpcap.log) to make sure it installed correctly:
by Sarah
15 Jan 2019, 06:06
Forum: General Discussion (cxs)
Topic: ConfigServer eXploit Scanner 500 Error
Replies: 2
Views: 1682

Re: ConfigServer eXploit Scanner 500 Error

You most likely need to update your cxs script. The script here will update all your configserver scripts:

https://blog.configserver.com/?page_id=1995
by Sarah
02 Jan 2019, 07:40
Forum: MailScanner
Topic: Mail to a Folder
Replies: 3
Views: 3837

Re: Mail to a Folder

No, the feature is still not available and we have no current plans to add it. You can keep up to date with software updates by subscribing to our blog.
https://blog.configserver.com/
by Sarah
12 Dec 2018, 10:36
Forum: General Discussion (cxs)
Topic: Change the email address
Replies: 1
Views: 1498

Re: Change the email address

Please contact us by email to discuss this. (sales@waytotheweb.com)