Try going through the suggestions in this knowledgebase article:
https://support.configserver.com/knowle ... at-do-i-do
Search found 888 matches
- 09 Oct 2023, 16:02
- Forum: MailScanner
- Topic: MailScanner: Process did not exit cleanly, returned 2 with signal 0
- Replies: 6
- Views: 19425
- 25 Aug 2023, 16:40
- Forum: MailScanner Front-End
- Topic: Changes made to spam.whitelist.rules roll back every 24 hours?
- Replies: 1
- Views: 6584
Re: Changes made to spam.whitelist.rules roll back every 24 hours?
If you made the change using either the WHM or cPanel MailScanner Front-End it should not revert. If you made the change manually by editing the file directly, it will be overwritten by the nightly MSFE back-end script. You should only make changes to the whitelist and blacklist using the MSFE UI.
- 28 Jun 2023, 22:19
- Forum: MailScanner
- Topic: Big Pending Queue (668640 emails)
- Replies: 9
- Views: 31939
Re: Big Pending Queue (668640 emails)
Not quite. The below might work, but if there are a very large number of emails in the queue it will still take a very long time. killall tailwatchd crond service exim stop service MailScanner stop cd /var/spool/exim_incoming/input/ rm -Rfv /var/spool/exim_incoming/input/* service exim start service...
- 29 May 2023, 17:48
- Forum: MailScanner
- Topic: Virtual User not found for virtual user mailscanner.
- Replies: 2
- Views: 10433
Re: Virtual User not found for virtual user mailscanner.
Hi Sergio,
I found this thread on the cPanel forums:
https://forums.cpanel.net/threads/cpane ... rs.648529/
Regards,
Sarah
I found this thread on the cPanel forums:
https://forums.cpanel.net/threads/cpane ... rs.648529/
Regards,
Sarah
- 25 May 2023, 09:17
- Forum: MailScanner
- Topic: Reject mail at SMTP time if the spam score is greater than this number.
- Replies: 2
- Views: 8996
Re: Reject mail at SMTP time if the spam score is greater than this number.
This cannot be done within MailScanner. Exim processes the mail (and does any RBL checking, etc.) before it passes it to MailScanner. So there is no way to configure anything to be done at SMTP time in Mailscanner. You could try enabling spamassassin in cpanel and running that alongside MailScanner ...
- 22 May 2023, 07:51
- Forum: MailScanner
- Topic: Syntax error in line 1 of ruleset file /usr/mailscanner/etc/rules/spam.whitelist.rules
- Replies: 2
- Views: 12984
Re: Syntax error in line 1 of ruleset file /usr/mailscanner/etc/rules/spam.whitelist.rules
There needs to be either an email address or a domain between "From:" and "yes". Usually there is a line whitelisting the postmaster first, then whitelisting server email addresses, like this: From: 127.0.0.1 and From: postmaster@server.domain.com yes # postmaster To: *@* and Fro...
- 15 May 2023, 16:20
- Forum: MailScanner
- Topic: Creation of "number.dat" files not present in mailsource, that then trigger "Bad Filename Detected"
- Replies: 10
- Views: 38840
Re: Creation of "number.dat" files not present in mailsource, that then trigger "Bad Filename Detected"
The files are being blocked by the fileTYPE checking. Microsoft documents often cause this problem. You can disable extracting of Microsoft documents by setting "Unpack Microsoft Documents" in the MailScanner Configuration to no, and see if that resolves the issue. If that doesn't work, yo...
- 24 Feb 2023, 22:13
- Forum: General Discussion (cxs)
- Topic: How to ignore a resource
- Replies: 1
- Views: 27083
Re: How to ignore a resource
You'd need to create a regular expression to match the files you want to ignore, and use the pfile: keyword in cxs.ignore. For example, if you want to ignore all files with a name containing "error.log" in any user's public_html directory (or subdirectories of that directory), you could tr...
- 21 Feb 2023, 21:42
- Forum: MailScanner Front-End
- Topic: MailScanner MailControl
- Replies: 3
- Views: 8289
Re: MailScanner MailControl
Yes, feel free to submit a ticket on the helpdesk and we'll try to help.
- 17 Feb 2023, 22:31
- Forum: MailScanner Front-End
- Topic: RBL's - Can I use them to give a score rather than block?
- Replies: 1
- Views: 6687
Re: RBL's - Can I use them to give a score rather than block?
If you want to give spamassassin scores to different RBLs, you would need to do this within SpamAssassin, not the MailScanner Front-End. I believe the RBL tests are defined in /var/lib/spamassassin/3.004006/updates_spamassassin_org/20_dnsbl_tests.cf, and you can modify the scores of those tests by a...