Search found 785 matches

by Sarah
17 Sep 2020, 22:00
Forum: General Discussion (csf)
Topic: Unable to download the updates in more than server
Replies: 3
Views: 731

Re: Unable to download the updates in more than server

You can send us an email with your server IP addresses and we will check if they are blocked in our firewall.
by Sarah
11 Sep 2020, 21:34
Forum: General Discussion (cxs)
Topic: How to disable instant cxs email notifications
Replies: 2
Views: 3511

Re: How to disable instant cxs email notifications

There is no option for a daily digest, because the point of cxs watch is to alert you immediately when a suspicious file or exploit has been uploaded. Cxs has two primary functions, as we recommend configuring it: 1) To automatically quarantine files that match as known viruses or exploits. We confi...
by Sarah
11 Sep 2020, 21:29
Forum: MailScanner Front-End
Topic: Spam appears blocked, but user receives all the spam.
Replies: 2
Views: 1148

Re: Spam appears blocked, but user receives all the spam.

Have you checked these knowledgebase articles? https://support.configserver.com/en/knowledgebase/article/automatically-delete-spam https://support.configserver.com/en/knowledgebase/article/in-whm-or-cpanel-i-have-configured-mailscanner-to-delete-all-high-scoring-spam-but-emails-marked-with-definitel...
by Sarah
09 Sep 2020, 05:54
Forum: General Discussion (csf)
Topic: ImunifyAV and CSF / ClamAV
Replies: 3
Views: 971

Re: ImunifyAV and CSF / ClamAV

Clamav is required for cxs and msfe. You cannot uninstall clamav if you wish to continue using cxs and msfe.
by Sarah
05 Sep 2020, 11:52
Forum: General Discussion (cxs)
Topic: Scanning on a non-existent file
Replies: 6
Views: 5374

Re: Scanning on a non-existent file

See the option "--cutcgimail" in the cxs documentation. In the cxscgi Configuration Wizard it is listed as "Reduce the number of emails from ModSecurity hits".
by Sarah
04 Sep 2020, 21:22
Forum: General Discussion (cxs)
Topic: Clamd Error for Socket.pm line 873
Replies: 1
Views: 581

Re: Clamd Error for Socket.pm line 873

Please use the helpdesk for technical support for our commercial products.

https://support.configserver.com/
by Sarah
31 Aug 2020, 12:32
Forum: General Discussion (cxs)
Topic: How to send reports to users directly ?
Replies: 1
Views: 586

Re: How to send reports to users directly ?

Please see the --template option in the cxs documentation.
by Sarah
31 Aug 2020, 12:31
Forum: General Discussion (cxs)
Topic: CXS and ImmunifyAV+
Replies: 1
Views: 557

Re: CXS and ImmunifyAV+

Clamav is required for cxs so you will have to reinstall it if you wish to use cxs. It should not cause any problems for Imunify.
by Sarah
31 Jul 2020, 11:58
Forum: MailScanner Front-End
Topic: MailControl Direct URL + Digest Emails per email user
Replies: 3
Views: 1399

Re: MailControl Direct URL + Digest Emails per email user

https://[hostname]:2083/frontend/paper_lantern/mailscanner/index.html?action=mailcontrol They will then get the username and password screen but it will bypass cPanel etc. That link is bringing up the full Cpanel home screen and not bypassing it? I just tested it and it went directly to the cPanel ...