Search found 888 matches

by Sarah
30 Jun 2008, 10:30
Forum: MailScanner
Topic: spam being let through
Replies: 5
Views: 9442

I tried a couple of these on one of our servers and one scored over 20 points and the other over 40 points. Both of them triggered both DCC and Razor, plus a lot of URIBLs. Are DNS lookups working on your server? Are you running named and a caching nameserver on the server, and if so, is the server'...
by Sarah
29 Jun 2008, 10:41
Forum: MailScanner
Topic: spam being let through
Replies: 5
Views: 9442

Is the spam getting through to all domains or just some of them? Can you post examples of the email headers of some of this spam? Perhaps you could upload a few of these in full raw message form somewhere that we can download them and run them through one of our systems. To ensure that there's not s...
by Sarah
29 Jun 2008, 10:37
Forum: MailScanner
Topic: Watermarking Bug?
Replies: 1
Views: 5104

Hi Matt, Watermarking is not a feature we enable by default or have tested much, partly because, as you mention, until recently there have been a number of bugs. I would suggest checking the MailScanner mailing list archives for help with your issues and/or posting to the list if you're unable to fi...
by Sarah
26 Jun 2008, 15:05
Forum: MailScanner Front-End
Topic: upgrade problem
Replies: 1
Views: 6577

This suggests a network or DNS problem. Check whether your DNS lookups are working, and that there is no problem with the network your server is on. You could try upgrading MSFE manually in SSH by following the instructions here: http://www.configserver.com/cp/msfeinstaller.html That might give you ...
by Sarah
25 Jun 2008, 15:53
Forum: MailScanner
Topic: Spam going to cpanel@domain.com
Replies: 1
Views: 13852

You can add root@hostname.domain.com to the server-wide spam whitelist in WHM, or in /usr/mailscanner/rules/spam.whitelist.rules if you don't have the MSFE installed.
by Sarah
25 Jun 2008, 15:50
Forum: MailScanner
Topic: spam being let through
Replies: 5
Views: 9442

Have you looked in the FAQ?
http://www.configserver.com/techfaq/index.php?faqid=51

Regards,
Sarah
by Sarah
24 Jun 2008, 15:36
Forum: MailScanner Front-End
Topic: Bug Report - Mailscanner FE update big
Replies: 4
Views: 9029

This is not a bug, it is the way the upgrade process works. If you have customised any files you should of course always make backup copies of any files that you have modified. There may be changes in the new files, so you should compare them to your backed up files to ensure that you include any ne...
by Sarah
23 Jun 2008, 14:53
Forum: MailScanner
Topic: Server wide spam rules
Replies: 5
Views: 10788

Hi Gabrielle,

If you want to do system-wide filtering in exim you can edit the /etc/antivirus.empty file and add your filters to it, although you should keep a backup copy of it as you may need to replace it after upgrading Mailscanner.
by Sarah
13 Jun 2008, 13:05
Forum: MailScanner
Topic: Mailscanner keeps failing after last night's cpanel (release) updates.
Replies: 9
Views: 17545

Have you run MailScanner in debug mode? We have seen problems with the IO perl module with a recent CentOS update. You just need to manually upgrade IO using /scripts/perlinstaller. The 500 errors is probably completely unrelated. We have not seen this issue on our server running R25133. Regards, Sa...
by Sarah
11 Jun 2008, 09:04
Forum: MailScanner
Topic: Moving Mailscanner Front-End to New Server
Replies: 2
Views: 5596

There is a FAQ with full information on this subject:
http://www.configserver.com/techfaq/index.php?faqid=60

You will need to email us with the old IP address and new IP address so we can update the MSFE license database.