Search found 862 matches

by Sarah
12 Oct 2023, 22:23
Forum: MailScanner Front-End
Topic: Licensing a virtual machine clone
Replies: 1
Views: 3022

Re: Licensing a virtual machine clone

Hello,

Please either email us or log a ticket on the helpdesk with your question. Thanks!
https://support.configserver.com/

Regards,
Sarah
by Sarah
09 Oct 2023, 17:51
Forum: MailScanner
Topic: MailScanner: Process did not exit cleanly, returned 2 with signal 0
Replies: 6
Views: 3671

Re: MailScanner: Process did not exit cleanly, returned 2 with signal 0

Glad you were able to get it working!

Regards,
Sarah
by Sarah
09 Oct 2023, 17:28
Forum: MailScanner
Topic: MailScanner: Process did not exit cleanly, returned 2 with signal 0
Replies: 6
Views: 3671

Re: MailScanner: Process did not exit cleanly, returned 2 with signal 0

Does the WHM MSFE show you are running the latest version of everything? Is this a cPanel server? I have a feeling it is a very old install because of the mention of the Processing Attempts database, which we disabled ages ago. You may need to uninstall and reinstall MailScanner and MSFE. There are ...
by Sarah
25 Aug 2023, 16:40
Forum: MailScanner Front-End
Topic: Changes made to spam.whitelist.rules roll back every 24 hours?
Replies: 1
Views: 2384

Re: Changes made to spam.whitelist.rules roll back every 24 hours?

If you made the change using either the WHM or cPanel MailScanner Front-End it should not revert. If you made the change manually by editing the file directly, it will be overwritten by the nightly MSFE back-end script. You should only make changes to the whitelist and blacklist using the MSFE UI.
by Sarah
28 Jun 2023, 22:19
Forum: MailScanner
Topic: Big Pending Queue (668640 emails)
Replies: 9
Views: 15799

Re: Big Pending Queue (668640 emails)

Not quite. The below might work, but if there are a very large number of emails in the queue it will still take a very long time. killall tailwatchd crond service exim stop service MailScanner stop cd /var/spool/exim_incoming/input/ rm -Rfv /var/spool/exim_incoming/input/* service exim start service...
by Sarah
29 May 2023, 17:48
Forum: MailScanner
Topic: Virtual User not found for virtual user mailscanner.
Replies: 2
Views: 3050

Re: Virtual User not found for virtual user mailscanner.

Hi Sergio,

I found this thread on the cPanel forums:

https://forums.cpanel.net/threads/cpane ... rs.648529/

Regards,
Sarah
by Sarah
25 May 2023, 09:17
Forum: MailScanner
Topic: Reject mail at SMTP time if the spam score is greater than this number.
Replies: 2
Views: 2806

Re: Reject mail at SMTP time if the spam score is greater than this number.

This cannot be done within MailScanner. Exim processes the mail (and does any RBL checking, etc.) before it passes it to MailScanner. So there is no way to configure anything to be done at SMTP time in Mailscanner. You could try enabling spamassassin in cpanel and running that alongside MailScanner ...
by Sarah
22 May 2023, 07:51
Forum: MailScanner
Topic: Syntax error in line 1 of ruleset file /usr/mailscanner/etc/rules/spam.whitelist.rules
Replies: 2
Views: 2735

Re: Syntax error in line 1 of ruleset file /usr/mailscanner/etc/rules/spam.whitelist.rules

There needs to be either an email address or a domain between "From:" and "yes". Usually there is a line whitelisting the postmaster first, then whitelisting server email addresses, like this: From: 127.0.0.1 and From: postmaster@server.domain.com yes # postmaster To: *@* and Fro...