Search found 782 matches

by Sarah
01 Nov 2019, 15:49
Forum: MailScanner Front-End
Topic: Changing default spam action via cli
Replies: 4
Views: 3449

Re: Changing default spam action via cli

Just remember that msconfig.txt is not designed to be edited directly and modifying them manually may not work to do what you want.
by Sarah
31 Oct 2019, 21:11
Forum: MailScanner Front-End
Topic: Changing default spam action via cli
Replies: 4
Views: 3449

Re: Changing default spam action via cli

The mailscanner front-end does not get the settings from that file. The data goes the other way, from the MSFE to the spamhigh.action.rules file. User settings for this are stored in /home/username/.mailscanner Server wide settings are stored in /usr/mscpanel/msconfig.txt The MSFE back-end script th...
by Sarah
12 Jun 2019, 08:58
Forum: General Discussion (cxs)
Topic: Question about cxs
Replies: 1
Views: 3601

Re: Question about cxs

Please log a ticket on the helpdesk for support for cxs.
https://support.configserver.com/
by Sarah
05 Jun 2019, 20:48
Forum: General Discussion (csf)
Topic: ConfigServer Security&Firewall WHM/Cpanel plugin not loading - blank page
Replies: 7
Views: 3158

Re: ConfigServer Security&Firewall WHM/Cpanel plugin not loading - blank page

I am also experiencing this issue. CloudLinux with cPanel / WHM as well. I can't access Mailscanner Frontend at all. Emails are still sending and the log is working as I was able to view it via command line but I'm still getting the following error in tow with the blank screen. [2019-03-20 08:33:42...
by Sarah
05 Jun 2019, 18:05
Forum: Report Bugs (cmm)
Topic: cPanel 78 incompatible with cmm v2.06
Replies: 2
Views: 9314

Re: cPanel 78 incompatible with cmm v2.06

We're not aware of any problem, but if you log a ticket on the helpdesk with access info we can take a look.
https://support.configserver.com/
by Sarah
02 Jun 2019, 16:19
Forum: General Discussion (csf)
Topic: Cloudflare integration not working
Replies: 1
Views: 1485

Re: Cloudflare integration not working

This is not a bug. The csf cloudflare interaction does not sync csf.deny ips to the cloudflare firewall. When CF_ENABLE is enabled, any future modsecurity blocks will be synced (as temporary blocks) to the cloudflare firewall. Any other type of blocks are irrelevant to cloudflare.
by Sarah
31 May 2019, 16:01
Forum: MailScanner Front-End
Topic: Nothing shows up in Recent Messages
Replies: 2
Views: 4199

Re: Nothing shows up in Recent Messages

This forum is for questions about our MailScanner Front-End for WHM/cPanel. You might want to try the
MailScanner mailing list
by Sarah
27 May 2019, 16:35
Forum: General Discussion (cxs)
Topic: Strange error being received
Replies: 2
Views: 4124

Re: Strange error being received

This has been fixed in the latest version of cxs. If you do not have automatic updates configured, you need to manually update to the latest version.
by Sarah
09 May 2019, 16:05
Forum: MailScanner Front-End
Topic: Mail Scanner stops processing mail queue
Replies: 1
Views: 1683

Re: Mail Scanner stops processing mail queue

Have you gone through all the suggestions in these knowledgebase articles? https://support.configserver.com/en/knowledgebase/article/help-mailscanner-isnt-workingmail-isnt-being-delivered-what-do-i-do https://support.configserver.com/knowledgebase/article/mail-processing-and-delivery-seems-very-slow...
by Sarah
21 Apr 2019, 20:54
Forum: General Discussion (cse)
Topic: Internal Server Error 500 - ConfigServer Explore
Replies: 6
Views: 4757

Re: Internal Server Error 500 - ConfigServer Explore

Make sure you are not blocking any of our server IPs in your firewall: https://www.configserver.com/ipaddresses.html If you continue to have the connection problem, please send an email to sales@waytotheweb.com with a description of the problem and your server's IP address so we can check our firewa...