Hello,
Please either email us or log a ticket on the helpdesk with your question. Thanks!
https://support.configserver.com/
Regards,
Sarah
Search found 862 matches
- 12 Oct 2023, 22:23
- Forum: MailScanner Front-End
- Topic: Licensing a virtual machine clone
- Replies: 1
- Views: 3383
- 11 Oct 2023, 21:34
- Forum: Suggestions (csf)
- Topic: MaxMind DB must be HTTPS starting October
- Replies: 10
- Views: 8825
- 09 Oct 2023, 17:51
- Forum: MailScanner
- Topic: MailScanner: Process did not exit cleanly, returned 2 with signal 0
- Replies: 6
- Views: 3987
Re: MailScanner: Process did not exit cleanly, returned 2 with signal 0
Glad you were able to get it working!
Regards,
Sarah
Regards,
Sarah
- 09 Oct 2023, 17:28
- Forum: MailScanner
- Topic: MailScanner: Process did not exit cleanly, returned 2 with signal 0
- Replies: 6
- Views: 3987
Re: MailScanner: Process did not exit cleanly, returned 2 with signal 0
Does the WHM MSFE show you are running the latest version of everything? Is this a cPanel server? I have a feeling it is a very old install because of the mention of the Processing Attempts database, which we disabled ages ago. You may need to uninstall and reinstall MailScanner and MSFE. There are ...
- 09 Oct 2023, 16:02
- Forum: MailScanner
- Topic: MailScanner: Process did not exit cleanly, returned 2 with signal 0
- Replies: 6
- Views: 3987
Re: MailScanner: Process did not exit cleanly, returned 2 with signal 0
Try going through the suggestions in this knowledgebase article:
https://support.configserver.com/knowle ... at-do-i-do
https://support.configserver.com/knowle ... at-do-i-do
- 25 Aug 2023, 16:40
- Forum: MailScanner Front-End
- Topic: Changes made to spam.whitelist.rules roll back every 24 hours?
- Replies: 1
- Views: 2778
Re: Changes made to spam.whitelist.rules roll back every 24 hours?
If you made the change using either the WHM or cPanel MailScanner Front-End it should not revert. If you made the change manually by editing the file directly, it will be overwritten by the nightly MSFE back-end script. You should only make changes to the whitelist and blacklist using the MSFE UI.
- 28 Jun 2023, 22:19
- Forum: MailScanner
- Topic: Big Pending Queue (668640 emails)
- Replies: 9
- Views: 16153
Re: Big Pending Queue (668640 emails)
Not quite. The below might work, but if there are a very large number of emails in the queue it will still take a very long time. killall tailwatchd crond service exim stop service MailScanner stop cd /var/spool/exim_incoming/input/ rm -Rfv /var/spool/exim_incoming/input/* service exim start service...
- 29 May 2023, 17:48
- Forum: MailScanner
- Topic: Virtual User not found for virtual user mailscanner.
- Replies: 2
- Views: 3521
Re: Virtual User not found for virtual user mailscanner.
Hi Sergio,
I found this thread on the cPanel forums:
https://forums.cpanel.net/threads/cpane ... rs.648529/
Regards,
Sarah
I found this thread on the cPanel forums:
https://forums.cpanel.net/threads/cpane ... rs.648529/
Regards,
Sarah
- 25 May 2023, 09:17
- Forum: MailScanner
- Topic: Reject mail at SMTP time if the spam score is greater than this number.
- Replies: 2
- Views: 3163
Re: Reject mail at SMTP time if the spam score is greater than this number.
This cannot be done within MailScanner. Exim processes the mail (and does any RBL checking, etc.) before it passes it to MailScanner. So there is no way to configure anything to be done at SMTP time in Mailscanner. You could try enabling spamassassin in cpanel and running that alongside MailScanner ...
- 22 May 2023, 07:51
- Forum: MailScanner
- Topic: Syntax error in line 1 of ruleset file /usr/mailscanner/etc/rules/spam.whitelist.rules
- Replies: 2
- Views: 3071
Re: Syntax error in line 1 of ruleset file /usr/mailscanner/etc/rules/spam.whitelist.rules
There needs to be either an email address or a domain between "From:" and "yes". Usually there is a line whitelisting the postmaster first, then whitelisting server email addresses, like this: From: 127.0.0.1 and From: postmaster@server.domain.com yes # postmaster To: *@* and Fro...