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So I followed the instructions to turn off 3. You now need to disable the following options in WHM: WHM > Tweak Settings > SpamAssassin > uncheck WHM > Service Manager > spamd > uncheck Feature Manager > Edit feature list disable > SpamAssassin > Now that mail scanner is installed do I go back to t...

Hi Matt, Bayes will kick in after 200 (of each) spam and ham messages have been learned. You can often get some idea where SpamAssassin is hanging by saving a spam message (including all headers) in a text file (say, spam.txt) and then running the following command in the directory where you saved t...

Guess I should include a link to the other FAQ in the first FAQ, eh?

http://www.configserver.com/techfaq/index.php?faqid=13

Regards,
Sarah

That is not caused by MailScanner. Look in the exim logs and/or the script error logs for more info.

You need to look at the mailscanner reports either in the message received by the sender, or in MailWatch, to find out why the attachments are being blocked. More information can be found in this FAQ entry:
http://www.configserver.com/techfaq/index.php?faqid=12

If the spam report says "timed out" that means spamassassin timed out. You will probably see mentions of this in the maillog if you look. Now that you mention bayes that can also cause timeouts. Check your maillog for clues. Also try running SA directly on an email (spam would be best) by ...

You'll have to edit the rules files manually. Edit /usr/mailscanner/etc/rules/spamhigh.action.rules and change deliver to delete for all domains for which you want high-scoring spam to be deleted.

Nope. If the email says SA timeout, then it's SA and nothing to do with ClamAV. Usually this is due to network or DNS issues on your server.

Hi Peter,

Assuming that you have checked that clamav is working and catching other viruses, then this is something you need to take up with clamav. Here's a link to the web-based version of their mailing list:
http://www.gossamer-threads.com/lists/clamav/users/

Regards,
Sarah

Try repairing the database in WHM (SQL Services - Repair a Database). If that doesn't work, you may need to remove the mailscanner database and re-create it: