Search found 862 matches

by Sarah
23 Jan 2024, 15:46
Forum: General Discussion (csf)
Topic: csf and cmm discharge error
Replies: 1
Views: 392

Re: csf and cmm discharge error

Please contact us either via email or the helpdesk with your server IP address so we can check the firewall for you.
by Sarah
16 Dec 2023, 22:13
Forum: General Discussion (cxs)
Topic: First time ever CXS rule is not working, why?
Replies: 2
Views: 1989

Re: First time ever CXS rule is not working, why?

Hi Sergio,

By default cxs will not scan files outside the users public_html directory, so unless you have disabled this limitation (by removing --www or unchecking the option in the wizards) then it will not be scanning those files at all.

Regards,
Sarah
by Sarah
09 Dec 2023, 05:14
Forum: General Discussion (cxs)
Topic: Service Failure Issues
Replies: 3
Views: 4441

Re: Service Failure Issues

If there are no errors in the script logs then it may be something external that is killing the processes, which you'll need to investigate. Have you installed any third party script that may be configured to terminate other processes? Feel free to log a ticket on the helpdesk if you'd like assistan...
by Sarah
08 Dec 2023, 18:04
Forum: General Discussion (cxs)
Topic: Service Failure Issues
Replies: 3
Views: 4441

Re: Service Failure Issues

What are you seeing in the actual application logs themselves, i.e. cxswatch.log, lfd.log, osmd.log? They generally provide more useful information.
by Sarah
08 Dec 2023, 09:16
Forum: MailScanner
Topic: MailScanner Failed after update
Replies: 2
Views: 5841

Re: MailScanner Failed after update

Do you see anything helpful in /var/log/maillog? Have you tried reinstalling from scratch or force reinstalling from the WHM MSFE UI? If that doesn't work please log a ticket on the helpdesk and we'll try to help.
https://support.configserver.com/

Regards,
Sarah
by Sarah
30 Nov 2023, 22:25
Forum: MailScanner Front-End
Topic: Global Custom Filter
Replies: 1
Views: 6298

Re: Global Custom Filter

<r>You can't do that with the MailScanner Front-End. Your best bet would be to write your own spamassassin rules (see <URL url="https://cwiki.apache.org/confluence/display/spamassassin/WritingRules"><LINK_TEXT text="https://cwiki.apache.org/confluence/dis ... itingRules">https://cwiki.apache.org/con...
by Sarah
20 Nov 2023, 16:05
Forum: Report Bugs (csf)
Topic: CloudLinux 9.3 - whm
Replies: 1
Views: 3509

Re: CloudLinux 9.3 - whm

Cloudlinux 9 is experimental for cPanel at the moment so we have not yet implemented support for it. In the meantime you can restart csf and lfd via the command line.
by Sarah
15 Nov 2023, 18:37
Forum: MailScanner Front-End
Topic: Please add the SUBJECT COUNT into MSFE statistics, please.
Replies: 1
Views: 3685

Re: Please add the SUBJECT COUNT into MSFE statistics, please.

Since MailScanner/MSFE as we implement it is aimed at filtering incoming emails, this is not a feature we are likely to add to it. Outgoing Spam Monitor is designed for this very purpose.

Regards,
Sarah
by Sarah
14 Nov 2023, 11:26
Forum: MailScanner Front-End
Topic: usage question
Replies: 5
Views: 3175

Re: usage question

You should do any editing of the spam whitelist and blacklist via the MSFE, not directly editing the rules files. Any changes made to the rules files in /usr/mailscanner/etc/rules/ will be overwritten by the MSFE script. You can find the current server blacklists and whitelists in the MailScanner Fr...
by Sarah
01 Nov 2023, 17:09
Forum: MailScanner
Topic: Mailscanner with Imunify360 istead of ClamAV
Replies: 2
Views: 2690

Re: Mailscanner with Imunify360 istead of ClamAV

No, Clamav is required with MailScanner with MSFE. You can have both ImunifyAV and clamav installed on the server, there should be no problem with that.