Search found 875 matches

by Sarah
02 Oct 2024, 08:59
Forum: MailScanner
Topic: CloudLinux 9 Installation
Replies: 2
Views: 2591

Re: CloudLinux 9 Installation

Those additional instructions for specific OSes are only for DirectAdmin. The cPanel install is just the first 6 steps in the INSTALL.txt document.
by Sarah
20 Sep 2024, 21:53
Forum: MailScanner
Topic: Is the price monthly, yearly, or one time?
Replies: 1
Views: 2016

Re: Is the price monthly, yearly, or one time?

One time purchase price, includes software updates for the life of the product. No monthly fees.
by Sarah
18 Sep 2024, 08:51
Forum: General Discussion (csf)
Topic: Syntax for csf.pignore
Replies: 4
Views: 4727

Re: Syntax for csf.pignore

The process tracking notifications should give you a lot of information. If you provide the full subject and contents of one of them it might help.
by Sarah
17 Sep 2024, 11:51
Forum: General Discussion (csf)
Topic: Syntax for csf.pignore
Replies: 4
Views: 4727

Re: Syntax for csf.pignore

If you really want csf process tracking to ignore all perl scripts, what exactly have you tried already? What do the Process Tracking notifications give for the exe and cmd?
by Sarah
17 Sep 2024, 11:45
Forum: MailScanner Front-End
Topic: mysqld.sock Error in Msfe
Replies: 1
Views: 2267

Re: mysqld.sock Error in Msfe

Sounds like there is a problem with your mysql configuration, which you need to fix in order for MailControl to work. If you purchased your MSFE license direct from us, you can log a ticket on the helpdesk and we may be able to help further. https://support.configserver.com/ Regards, Sarah Configser...
by Sarah
09 Sep 2024, 11:46
Forum: General Discussion (cxs)
Topic: CXS not ignoring directory that is on cxs.ignore file
Replies: 3
Views: 3388

Re: CXS not ignoring directory that is on cxs.ignore file

You cannot use wildcard characters for hdir. You can't use an asterisk by itself as a wildcard in any of the ignore lines, only as part of a regular expression with the keywords that allow it (the ones that start with p). I'd suggest you use pdir and build a regular expression that works. This might...
by Sarah
26 Jul 2024, 12:42
Forum: MailScanner Front-End
Topic: Route emails to the ‘SPAM’ folder
Replies: 4
Views: 7676

Re: Route emails to the ‘SPAM’ folder

Yes, it should work. There must be some configuration issue causing it not to work.
by Sarah
25 Jul 2024, 18:06
Forum: MailScanner Front-End
Topic: Route emails to the ‘SPAM’ folder
Replies: 4
Views: 7676

Re: Route emails to the ‘SPAM’ folder

Hello, You need to ask your hosting provider to contact us via our helpdesk to assist them in configuring MailScanner Front-End correctly. There is nothing you can do via the user account interface and no point in trying to educate your provider indirectly through you. Regards, Sarah Configserver.com
by Sarah
05 Jul 2024, 16:37
Forum: MailScanner Front-End
Topic: Mail Control for Server Accounts
Replies: 1
Views: 4733

Re: Mail Control for Server Accounts

It's in WHM MSFE > Front-End Settings > End User Settings > MailControl for Users, and various settings under that section.