Search found 760 matches

by Sarah
25 Feb 2020, 18:32
Forum: MailScanner
Topic: MailScanner won't start, lots of missing Perl modules
Replies: 1
Views: 1100

Re: MailScanner won't start, lots of missing Perl modules

This forum is for MailScanner when used with the ConfigServer MailScanner Front-End for cPanel. You say you installed Mailscanner directly and do not have the WHM plugin, so I assume you are not using our Mailscanner Front-End. In that case you should address your question directly to the Mailscanne...
by Sarah
19 Feb 2020, 09:12
Forum: MailScanner
Topic: 5.2.1-1
Replies: 4
Views: 342

Re: 5.2.1-1

We do not use the Mailscanner script that is developed and published on Github. We forked our own version a few years ago because there were serious bugs affecting cPanel servers that were not being fixed by the MailScanner developers, so we fixed them ourselves. We monitor the "official" MailScanne...
by Sarah
31 Jan 2020, 16:10
Forum: MailScanner Front-End
Topic: reject at smtp time
Replies: 2
Views: 1214

Re: reject at smtp time

That is not possible, as Mailscanner does not have access to the mail at smtp time and will not have given it a spam score at that point. Exim receives the mail, passes it to MailScanner, and then after scanning MailScanner passes it back to another exim process for delivery unless it is configured ...
by Sarah
17 Dec 2019, 10:35
Forum: MailScanner Front-End
Topic: License migration
Replies: 1
Views: 1169

Re: License migration

Please contact us at sales@waytotheweb.com for assistance.
by Sarah
05 Dec 2019, 11:23
Forum: General Discussion (csf)
Topic: Config Backup/restore
Replies: 1
Views: 575

Re: Config Backup/restore

There's a profile backup function within csf - look for "Firewall Profiles" in the UI. There is no such feature in MSFE, but there's a knowledgebase article regarding copying settings from one server to another: https://support.configserver.com/en/knowledgebase/article/i-have-moved-to-a-new-server-a...
by Sarah
15 Nov 2019, 12:07
Forum: General Discussion (cxs)
Topic: CentOS Web Panel installer,
Replies: 1
Views: 785

Re: CentOS Web Panel installer,

You'll need to install that perl module manually using the appropriate method for installing perl modules on your server.
by Sarah
01 Nov 2019, 15:49
Forum: MailScanner Front-End
Topic: Changing default spam action via cli
Replies: 4
Views: 1663

Re: Changing default spam action via cli

Just remember that msconfig.txt is not designed to be edited directly and modifying them manually may not work to do what you want.
by Sarah
31 Oct 2019, 21:11
Forum: MailScanner Front-End
Topic: Changing default spam action via cli
Replies: 4
Views: 1663

Re: Changing default spam action via cli

The mailscanner front-end does not get the settings from that file. The data goes the other way, from the MSFE to the spamhigh.action.rules file. User settings for this are stored in /home/username/.mailscanner Server wide settings are stored in /usr/mscpanel/msconfig.txt The MSFE back-end script th...
by Sarah
12 Jun 2019, 08:58
Forum: General Discussion (cxs)
Topic: Question about cxs
Replies: 1
Views: 2803

Re: Question about cxs

Please log a ticket on the helpdesk for support for cxs.
https://support.configserver.com/