Search found 763 matches

by Sarah
16 May 2020, 21:22
Forum: MailScanner
Topic: Outbound spam seems to originate from mailscanner
Replies: 1
Views: 372

Re: Outbound spam seems to originate from mailscanner

That doesn't mean that MailScanner sent it, I believe that line is going to be there for every email that mailscanner processes. Exim may not be reporting the actual script used because it is a retry or a bounce message. You might want to search for other emails sent by that user to see if they cont...
by Sarah
25 Feb 2020, 18:32
Forum: MailScanner
Topic: MailScanner won't start, lots of missing Perl modules
Replies: 1
Views: 2537

Re: MailScanner won't start, lots of missing Perl modules

This forum is for MailScanner when used with the ConfigServer MailScanner Front-End for cPanel. You say you installed Mailscanner directly and do not have the WHM plugin, so I assume you are not using our Mailscanner Front-End. In that case you should address your question directly to the Mailscanne...
by Sarah
19 Feb 2020, 09:12
Forum: MailScanner
Topic: 5.2.1-1
Replies: 4
Views: 735

Re: 5.2.1-1

We do not use the Mailscanner script that is developed and published on Github. We forked our own version a few years ago because there were serious bugs affecting cPanel servers that were not being fixed by the MailScanner developers, so we fixed them ourselves. We monitor the "official" MailScanne...
by Sarah
31 Jan 2020, 16:10
Forum: MailScanner Front-End
Topic: reject at smtp time
Replies: 2
Views: 2140

Re: reject at smtp time

That is not possible, as Mailscanner does not have access to the mail at smtp time and will not have given it a spam score at that point. Exim receives the mail, passes it to MailScanner, and then after scanning MailScanner passes it back to another exim process for delivery unless it is configured ...
by Sarah
17 Dec 2019, 10:35
Forum: MailScanner Front-End
Topic: License migration
Replies: 1
Views: 1652

Re: License migration

Please contact us at for assistance.
by Sarah
05 Dec 2019, 11:23
Forum: General Discussion (csf)
Topic: Config Backup/restore
Replies: 1
Views: 650

Re: Config Backup/restore

There's a profile backup function within csf - look for "Firewall Profiles" in the UI. There is no such feature in MSFE, but there's a knowledgebase article regarding copying settings from one server to another:
by Sarah
15 Nov 2019, 12:07
Forum: General Discussion (cxs)
Topic: CentOS Web Panel installer,
Replies: 1
Views: 1157

Re: CentOS Web Panel installer,

You'll need to install that perl module manually using the appropriate method for installing perl modules on your server.